How Do I Track My International Order?
We can confirm we have sent your package. Also, the US Postal Service has now offered a duplicate copy of the customs form that we fill out allowing us to retain proof that we sent your package. Unfortunately, we do not have a method to track international packages. Most countries outside the U.S.A. do not offer tracking numbers unless you request the item be sent registered. We do not offer this option because the expense is extremely high. Generally once we ship your order to you, you should receive it within 5 to 8 weeks.
We ship all orders through the United States Postal Service. We fill out a White Form or a green form depending on weight of the item being shipped. The Post Office has stated to us that they usually get the items shipped to the country ordered from within 7 – 10 Business days. After that, the time for delivery will vary, depending on the Customs department for the receiving country (usually between 4-6 weeks). We cannot control the time your package may spend in Customs. The Customs department in your country can hold your package for up to 30 days after arrival. They can also choose to open the package and inspect each and every item.